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Video Relay Service Research—International Comparison Project



a woman using sign language in front of a computer screen

Video Relay Service Research—International Comparison Project was commissioned by the Canadian Radio‑television and Telecommunications Commission and included a comparative analysis of international Video Relay Services (VRS) to help inform advancement options to the VRS system in Canada. This research recorded VRS services offered by other countries, identifying providers, features, services and functionality. This international comparative analysis will be used by CRTC to draw upon best-evidence approaches to further enhance the VRS system available in Canada.

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